MH Ross designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with the travel industry.
In January of 2009, we became a Trip Mate brand, joining one of the industry’s largest and most respected administrators of travel insurance programs.
We know that you have many choices in selecting your travel insurance provider. When you select us, you have a team of experienced specialists and technical experts in the travel insurance industry working together to provide you with prompt and professional service. We strive to anticipate your needs and solve your problems before they occur.
We value your business and promise that we will always provide you with the integrity and service for which we are known. Superior customer service is as important to us as it is to you. We promise to provide you with:
- People Who Care – Our staff listens to what you have to say.
- Prompt, responsive solutions – Our staff will answer your questions or solve your problems quickly.
- Returned calls within 24 hours – If our phones are busy and you leave a message, we will call you back within 24 hours. Generally, most calls are returned same day.
- Industry-leading plans – We provide you with coverage that is flexible, usable and affordable.